How to contact Mercedes-Benz Headquarters?
Find the address, phone number, or email.
You may be asking yourself if you need to report a problem with your Mercedes-Benz or if you had a bad experience at the dealership. Whatever the reason, on this page, you will find contact information for Mercedes-Benz headquarters, Customer Assistance Center, or Customer Relations. Even Mercedes-Benz LLC doesn’t make it this easy for you to contact them. Although this information is provided for your convenience, MercedesMedic.com is not affiliated with Mercedes–Benz USA, LLC (MBUSA), a Daimler Company.
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
3 Mercedes Dr,
Montvale, NJ 07645
Note: In 2017, Mercedes-Benz headquarters will move to a new facility in Atlanta, Georgia.
MERCEDES-BENZ USA, LLC
303 Perimeter Center North, Suite 202
Atlanta, GA, 30346
Headquarters Corporate Phone Numbers
Report Safety Problems
Suppose your Mercedes-Benz has a life-threatening problem or defect that could cause death, crash, or injury. In that case, you should immediately contact the National Highway Traffic Safety Administration (NHTSA) and notify Mercedes-Benz headquarters.
NHTSA Mailing Address:
US Department of Transportation
Washington DC 20590
NHTSA Phone Number:
Direct: 202 366 0123
If NHTSA receives multiple complaints on a particular model, it will open an investigation. If NHTSA finds a safety defect with a specific model, it will issue a repair campaign or a recall. You and other owners may have your car repaired for free if NHTSA finds that the problem is a manufacturer defect.
Mercedes Benz Customer Service Phone Number
If you would like to contact Mercedes-Benz via email using this form.
Live Chat Support
Open: Monday – Friday: 08:30 AM – 04:00 PM EST
Closed: Saturday – Sunday
- Mercedes-Benz Customer Problem
- Mercedes-Benz Support
- Customer Care
- Mercedes-Benz Questions
- Mercedes-Benz Report Issues with Billing or Sales
If you find that the information on this page is not accurate, please use the comments section below to report it. Also, if you have a phone number or email that you use to contact the headquarters, share it in the comments below.