Home > DIY > How to JUMP START Mercedes-Benz the Right Way – Dead Battery

How to JUMP START Mercedes-Benz the Right Way – Dead Battery

[vc_row css=”.vc_custom_1451303339072{margin: 0px !important;border-width: 0px !important;padding: 0px !important;border-radius: 1px !important;}”][vc_column][vc_column_text]Is your Mercedes-Benz battery dead? Do the lights turn on at all? Click…Click..Click..is all you hear when you try to start your Mercedes-Benz? The problem is frequently a dead battery. Improper jump starting a Mercedes-Benz can cause electrical or control unit problems which can become expensive repairs. In this guide, we will show you different methods that you can safely jump start your car and get back on the road. You have three options to get your car running again. When the battery is completely dead, you will know as nothing on the car turns on.  The battery could be partially discharged in which case you will hear the clicking as shown in the video clip.

When the battery is completely dead, you will know as nothing on the car turns on.  The battery could be partially discharged in which case you will hear a CLICK.. CLICK.. CLICK.. as you try to start your Mercedes-Benz.

To ensure that you jump start your Mercedes-Benz correctly and don’t damage any electrical components, first locate the jump start connection points. If your Mercedes-Benz doesn’t have the jump start connection points, you will need to connect directly to the battery. The battery is located in the trunk, engine bay, under the front passenger seat or under the rear passenger seat.[/vc_column_text][vc_custom_heading text=”Location of jump start connection points on Mercedes-Benz C S E GL CLA SL Class” google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:300%20light%20regular%3A300%3Anormal”][vc_gallery type=”nivo” interval=”3″ images=”3864,3865,3866,3867,3868,3875,3876″ img_size=”large”][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”Three (3) ways to jump start a Mercedes-Benz” google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:300%20light%20regular%3A300%3Anormal”][vc_separator color=”black”][vc_column_text]Here are your options on how to get the car running again.

If you need to get back on the road quick, you can start the car using jumper cables. The problem with this method is that if the battery is completely dead, jump starting can shorten the life or even damage the battery. It can also cause electronics components in the car to malfunction and trigger under voltage fault codes for the control units in your Mercedes-Benz. The best option would be to use a battery charger if that is possible. It will take longer, but you will be able to save the battery and not damage the electronics on your car.

  1. Use jumper cables and another car.
    (Higher risk. May trigger under voltage fault codes in control units.)
  2. Use a booster starter jump box (Recommended to keep jump box connected for 15 min after start.)
  3. Charging the battery using a battery charger (Best method)

Here are the instruction on how to jump start your Mercedes-Benz applying these methods.[/vc_column_text][vc_message message_box_color=”danger”]

  • When you jump start a car do not allow the clamps to touch each other or the car frame.
  • To avoid damaging the electrical components of your Mercedes-Benz it is recommended to use the jump starting terminals found in the engine bay whenever possible.
  • If your battery is completely dead, remove the metal blade key from your keyless remote and use to unlock the drivers door or the trunk.
[/vc_message][/vc_column][/vc_row][vc_row][vc_column][vc_tta_accordion][vc_tta_section title=”Method 1 Jump start Mercedes-Benz battery using jump cable” tab_id=”1455724237410-681d8d31-3680″][vc_column_text]
  1. Get your jumper cables out. Most owners already have a set of jumper (BOOSTER) cables. If you don’t have jumper cables, you can order them on Amazon. We recommend that you buy cables with low gauge rating which means thicker wire. Here is a list of Best Selling Booster cables on Amazon.best jumper cables for mercedes benz
  2. Bring the helper car next to your Mercedes-Benz. You can have both cars face each other. If there is enough room park the cars parallel to each other.
  3. Set emergency brake. Make sure to place both cars in park and set the parking brakes.Press Parking Emergency Brake Mercedes
  4. Open hood. Open the hoods of both cars. If you are having a difficult time opening the hood of your Mercedes-Benz, read our post How to Open a Mercedes-Benz hood. Open hood of Mercedes to jump start car
  5. Turn helper car off. Remove the key from the ignition of your Mercedes-Benz ignition as well.
  6. Locate the battery on the helper car. Connect the jumper cables to the helper car. Be careful not to allow the two clamps to touch together. How to connect jumper cable
  7. Connect the clamps to the Mercedes-Benz jump start terminals. Current models Mercedes-Benz are equipped with jump start terminals. If you don’t have the jump start terminals, attach clamps directly to the battery.
    1. Connect the POSITIVE clamp on the positive terminal of the helper battery. The positive clamp is generally red. The battery will have a + sign or the letters POS written next to the terminal.
    2. Connect the other POSITIVE clamp on the other end of the booster cables on the Jump Start Terminal of your  Mercedes-Benz.Connect positive battery termnial
    3. Connect the NEGATIVE clamp on the negative terminal of the helper car.
    4. Connect the NEGATIVE clamp on the ground terminal of your Mercedes-Benz or any part of the engine or frame that is not painted.connect negative battery termnial and jump box or cable
  8. Start the helper car. If someone is helping you, have them rev up the engine to around 2000 RPM. If that’s not possible, let the helper car idle.engine rpm engine started
  9. Get inside your Mercedes-Benz and start it. If it doesn’t start right away, let the battery charge for at least 5 minutes, or even longer if you can.
  10. If your Mercedes-Benz refuses to start, see the Troubleshooting FAQ section below.
  11. Once the car starts, disconnect the cables. Begin by disconnecting the negative battery cables on both cars.
[/vc_column_text][vc_message message_box_color=”warning”]Caution: Your Mercedes-Benz’s electrical systems can get damaged, or the control units will trigger under voltage fault codes if you let the car run while connected to a dead battery.

Note: Jump starting a car with a fully discharged battery will shorten the life of the battery or damage the battery.

Hint: For a safer method to jump start a Mercedes-Benz with a fully discharged battery see Method 3.[/vc_message][/vc_tta_section][vc_tta_section title=”Method 2 Jump start your car battery with a booster pack / jump starter box. ” tab_id=”1455724237484-1c163d06-81ee”][vc_column_text]

  1. Get a jump box that is powerful enough to turn over a Mercedes-Benz engine. Generally, you need a jump box that has 1000 peak amps or more. The best jump starter that is very practical and portable and will start your Mercedes-Benz is the NOCO 1000 Amp 12 volt Lithium Jump Starter, shown in the picture below. They also make a 2000 amp portable power bank which will jump start the car easily, but that is more expensive. lithium portable power pack
  2. Set your Mercedes-Benz shifter in park and press the parking / emergency brakes.Press Parking Emergency Brake Mercedes
  3. Turn car off. Remove key from the ignition.
  4. Open hood. If you are having a difficult time opening the hood of your Mercedes-Benz, read our post How to Open a Mercedes-Benz hood. Open hood of Mercedes to jump start car
  5. Locate Jump Start Connection Terminals. If you need help look at the pictures at the beginning of this article.
  6. Connect the buster jump box cables to the positive and negative jump start terminals shown below. Location of jump start points for CLA Class
    • Connect the Positive (+) red jump box clamp to the jump start terminal of your Mercedes-Benz. The jump start terminal is typically covered with a red plastic with the Plus (+) sign on top. If you don’t have jump start connection points then connect to the battery as follows. Connect positive battery termnial
    • Connect the black Negative (-) clamp to the negative ground post located on the frame. If you can’t find the negative terminal, you could also connect the negative clamp to the metal frame of the vehicle.connect negative battery termnial and jump box or cable
    • If you jump box has a ON switch make sure to turn to ON. Many jump starters boxes don’t have a ON switch.turn on booster pack to jump start
    • Turn ignition to position 2, all dash lights will be on but do not start the car. Turn off your lights and all other vehicle accessories.
  7. Get inside your Mercedes-Benz and start it. If it doesn’t start right away, WAIT 2 MIN and try again. Wiggle the clamps to ensure they are making proper contact at the terminals. Make sure all your lights and accessories are turned off.mercedes benz cla interior to start
  8. If your Mercedes-Benz doesn’t start, see the Troubleshooting FAQ section below.
  9. Once the car starts let the jumper box connected for at least 10 minutes or more if that is possible. Disconnect the jumper box. Disconnect the NEGATIVE clamp first.
[/vc_column_text][/vc_tta_section][vc_tta_section title=”Method 3 Jump Start – Use a battery charger” tab_id=”1455724357514-6583473e-46fa”][vc_column_text]

Charge battery using a 10 AMP charger.

Safe method to start your Mercedes-Benz.

Advantages of using this method:

  • Less risk of damaging your car’s electronics.
  • Slow charging the battery usually restores the battery to it’s previous condition with minimum impact on the battery life.
  • Control units will not set low voltage fault codes on your Mercedes-Benz control units.

Disadvantage: It will take several hours to fully charge the battery.

How to Start Mercedes-Benz using a battery charger.

  1. Find a 12-volt battery charger designed to slow charge the automotive batteries. The charger needs to provide at least a current of at least 2 AMP up to 12 AMP. We would recommend a charger that monitors the battery and provides efficient charging while avoiding overcharging such as the Black and Decker Battery 12V 2 Amp Charger which works on Mercedes-Benz AGM, GEL and WET batteries. Or if you need a battery charger that will charge the battery faster take a look at Schumacher SpeedCharge 3/6/12 AMP Charger-Maintainer-Tester, and use the 12 AMP setting. battery charger for mercedes benz
  2. Set emergency brake and turn your car off.Press Parking Emergency Brake Mercedes
  3. Locate the battery on your Mercedes-Benz. Depending on the model it is either on the engine bay, typically on the passenger side. Under the rear seat. Or in the trunk, next to the spare tire.
  4. It is recommended that you DISCONNECT the negative battery terminal before you start charging the battery.
  5. Connect the battery charger.
    1. Connect the POSITIVE clamp on the positive (+) terminal of the battery. The positive clamp is red. Battery will have a + sign or the letters POS written next to the terminal.connect pos + termnial
    2. Connect the NEGATIVE clamp on the negative (-) terminal of your Mercedes-Benz battery.Connect neg - termnial
  6. Let your car charge. It will take several hours for the battery to fully charge. If you are using the Black and Decker battery charger mentioned above, you will know when the battery is fully charged when the LED light on the charger turns solid green. A fully discharged battery can take up to 24 hours to charge.Charging the battery using black and decker charger
  7. Remove the battery charger and connect the Negative terminal. Make sure to tighten the bolt and that the clamp is not loose on the battery post.
  8. Start your Mercedes-Benz.

This is the safest method to get your Mercedes-Benz started again. It will not shorten the battery life. It is less likely that you will damage the car electronics too.

The only drawback is that you will need several hours and in some cases up to two days to fully charge the battery completely.[/vc_column_text][vc_message message_box_color=”success”]We would recommend that you keep the jumper box connected for at least 15 mintues after the car starts. This will avoid damaging any of the car’s electrical systems by runing the car with a fully discharged battery.[/vc_message][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”Frequently Asked Questions” google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:300%20light%20regular%3A300%3Anormal”][vc_separator color=”black”][vc_toggle title=”How do I know which is the POSITIVE + terminal? ” el_id=”1451301170585-ea30c4ad-10c3″]

  • It will have a RED cover.battery positive termnial
  • May have the symbol + next to the battery terminal.battery termnial postive +
  • Could also have the letters POS written near the positive terminal.
[/vc_toggle][vc_toggle title=”How do I know which is the NEGATIVE – terminal on my battery? ” el_id=”1455313355597-2fd24271-3488″]
  • It will have the writings Neg, Negative or –
  • Negative terminal post shown on a Mercedes-Benz
    Location of jump start points for CLA Class
[/vc_toggle][vc_toggle title=”All I get is Click Click Click……” el_id=”1455314069562-30a3da73-fccb”]

The common cause for this problem is a discharged battery. The battery may have enough electricity to turn on the lights on the car, but not enough to start the car.[/vc_toggle][vc_toggle title=”Can’t find the termnial to jump start my Mercedes-Benz” el_id=”1455545859403-ba63bc4d-6ff4″]Most Mercedes-Benz cars, especially the newer models have jump start connection points. They are on the engine bay. The positive terminal is shown in red. Here an example.

Here is an example. If you can’t find these terminals you may need to jump start the by connecting directly to the battery.

Location of jump start points for CLA Class[/vc_toggle][vc_toggle title=”How long should you crank the engine during a jump start? ” el_id=”1455549835406-4a0a308f-6bd0″]Do not crank the engine for more than 5 seconds at a time.

Wait 30 seconds and try again. If your car doesn’t start after 3 or 4 tires then you will need to look at other possible problems.[/vc_toggle][vc_toggle title=”How to jump start a Mercedes-Benz with trunk locked? ” el_id=”1455728798833-694211bb-ebb3″]

You have two options.

  • You can remove the metal key from the key fob and unlock the trunk.
  • Connect a 12v battery source such as a jumper cables, a jump box or car battery charger to the Jump Box Connection points. This will power up the car and you will be able to unlock anything.
[/vc_toggle][vc_toggle title=”Where to connect the jump leads? ” el_id=”1455728938013-9d591c13-7bd8″]Do not crank the engine for more than 5 seconds at a time.

Wait two minutes and try again.[/vc_toggle][vc_toggle title=”Where are the jump terminals on a S-Class?” el_id=”1455729492649-9c257975-393b”]In the W220 the jump start terminals can be accessed under the passenger footwell. Remove passenger side carpet and cover.

In the newer models there are jump start connection points in the engine compartment. S CLASS LOCATION ON START BOOST TERMNIAL[/vc_toggle][vc_toggle title=”Where is the battery located on a R350 R500 R Class Mercedes-Benz?” el_id=”1455729574267-a4f66b62-d4b0″]The battery is located under the front passenger seat. Here are the instructions on how to replace the battery.

https://www.youtube.com/watch?v=XGJ-o4k8l4Q[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”VIDEO How To Jump Start A Car Battery” google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:300%20light%20regular%3A300%3Anormal”][vc_separator color=”black”][vc_video link=”https://www.youtube.com/watch?v=K9Cpngug8Oc”][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”What will I need to jump start my Benz?” google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:300%20light%20regular%3A300%3Anormal”][vc_separator color=”black”][vc_column_text]As mentioned in this article you will either need a set of jumper cables, use a jump booster pack, or charge the battery using a battery charger/maintainer. These are the most common items used to jump start a car.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”Warnings!” google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:300%20light%20regular%3A300%3Anormal”][vc_separator color=”black”][vc_message message_box_color=”warning”]

  • Failure to follow proper directions can lead to damage of control units and electronics.
  • Do not lean over the battery when you connect the clamps if you are connecting directly to the battery.
  • Fully discharged batteries should be monitored during charging to make sure they are not overheating. If they are disconnected them and replace the battery. Otherwise, there is a high risk the battery could explode.
  • Keep flames or sparks away from battery, avoid improper connection of jumper cables.
[/vc_message][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”Related articles. ” google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:300%20light%20regular%3A300%3Anormal”][vc_separator color=”black”][vc_column_text] [/vc_column_text][/vc_column][/vc_row]


  1. Key won’t turn in ignition…jump start didn’t make it turn..changed with batteries in key device…still won’t allow entry or lock or turn in ignition..

  2. Last night I spent an hour or two detailing car other the radios on then I got in my car this morning and went to push the ignition button. I was created with 4 or 5 inoperable function messages on the dash. SRS malfunction, Run Flat inoperable, inoperable, ABS. If I remove button and start car manually with the key fob it turns over but there is no power to radio, interior light and heater/fan. The stick shift is also stuck and I can not move it . I ran the car for about 15 minutes and nothing so I went out to get new battery. When I got home I tried again and it was running fine so I figured I just need to charge the battery back up and I even took it for a short drive and also put it on a trickle charger for the whole night. Woke up and I have the issue again . Would you suggest changing battery ? 2012 c350

    • If the battery is old it wouldn’t hurt to replace it. The problem is not the battery though. You have a slow drain also called a parasitic draw. Often the COMAND is the culprit.

  3. Warren Williams

    03 Mercedes C32 AMG . Battery went dead, took battery out and charged over night. Replaced battery and started the car. A/C at first was blowing low even on high settings and then stopped blowing completely. Opened the hood and checked to see if fan was operating under the cabin filte, not operating. what steps do i need to take to check. Compressor is working! Appreciate any help. Thanks

  4. 1994 class c–v-6 pretty clean. I’ve only had it a month.No issues running smooth. Odometer says 281330 about there. Thanks people.

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